[Opinion - 5 min read]
In this article, I use communication and language; matter and material interchangeably.
Basically, both are related in this way – without matter, there is no communication, meaning that matter is the object of communication.
The aim of this write-up is for us to appreciate the fact that communication is a key factor in our daily living and hence we must pay critical attention thereof.
Let's understand some underlying terms herein as we move on.
Communication is the means by which different matter relate with other; it can be verbal or non-verbal, interpersonal or intrapersonal, etc. We communicate mainly through our actions, speech and thoughts.
Matter is what makes up the physical world; the things that can be seen or felt, including people and other material in the environment.
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Having gotten these, let us now look at how communication (language) affects material (matter) in these four well-known areas: Business, Journalism, Governance and Relationships.
It is not unusual that a buyer may purchase more stuff if warmly attended to by the seller. On the other hand, when the seller shoots a cold glance (is kinda rough), the buyer may from henceforth terminate transactions with that seller.
Moreover, customers may end business with a bank, telco, or other firm for poor services rendered. These among many are examples of the results of miscommunication in business enterprises.
Tackling the area of Journalism, producing well-reported and integrious content is a shortfall in most media houses today, especially those based on the internet.
They would usually publish eye-catching yet unverified or untrue reportage to tarnish the image of others or just for people to visit their websites, largely for monetary gains.
They therefore distort the truth and mislead readers before what is right may be later known. This big anomaly has shown dire outcomes, with some of the media entities being sued in court for defamation and other offences.
Now, coming to the realm of Governance, we see the mayhem caused by politicians who promise the electorate good things and do otherwise after the people blindly elect them.
The consequence of their abrupt turnaround after altering their language is the suffering of the common people.
In another realm, a miscommunication between superpowers could set off a nuclear holocaust, causing widespread destruction of life and habitat. The 1945 US bombing of Hiroshima and Nagasaki and the recent 'WW3' tensions between Iran and the US, clearly depict such a mishappening.
Finally, personal relationships could be terminated when communication breaks bad. Suppose a patient commits suicide upon his doctor revealing some confidential personal data to a third-party.
Likewise, discord grows in the family when members are not in good terms, which is largely due to poor or sometimes no communication.
Many a time, people divorce or break up due to ineffective communication between them. Such victims can testify much.
These few examples among many show that communication is extremely important in our everyday dealings. This is because we spend most of the time talking, writing, speaking, even dancing, moving, thinking, reading (as you are doing now), among others.
Humans dominate all other matter on earth, and even have the power to influence extraterrestrial activities.
We must therefore strive to improve our communication in every aspect of life. All other matter look up to us for security and supply: animals, trees, etc.
We must uphold and esteem such essential qualities as warmness, fair play, integrity, loyalty, honesty etc. The seat of our speech and action is our mind. We must thus endeavour to ensure it's healthy, from time to time.
We must learn to act right, listen consciously, speak well of and think proper about others. We must as well learn to address offences amicably: in the most peaceful way.
You know, even God expects us to seek peace with Him and amongst ourselves. Let's get the foundation rebuilt, and begin the 'Communicate-Well' revolution and be the change we want to see while carrying the mission on.
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